FAQ

What are your hours of operations?


Office Hours: Monday – Friday, 10:00 a.m. – 6:00 p.m. We see clients by appointment only. Same day and Saturday appointments may also be available.




Payments & Cancellation


Payment is due at time service(s) are rendered. We accept all major credit cards and most Health Spending Accounts (with credit card logo).

Cancellations: Please call within 24-hours if you are unable to keep your scheduled appointment. This allows us to provide that time slot to another client.




Assessments for Minors


Assessments for Minors: Clients under the age of 18 must be accompanied by responsible adult.




Supplement Samples


We sometimes offer you samples to help you try out a new supplement or tea before you purchase it. Remember that samples are not a way to fulfill your regimen. We do not always have samples of your supplements. Please do not rely on samples for your nutritional plan.




Dismissal


If you are “dismissed” from our practice, it means you can no longer schedule appointments, get nutritional supplements or consider us your practitioner.

Common reasons for dismissal:

  • Failure to keep appointments, frequent no-shows
  • Noncompliant (constantly not following practitioner’s instructions for health issues)
  • Abusive to staff
  • Failure to pay your bill

Dismissal Process: We will send a letter to your last known address, via certified mail, notifying you that you are being dismissed.





PHONE 817.504.9777

  • Facebook Social Icon

© 2019 ALTERNATIVE HEALTH BY CHRYSTAL